Privacy Policy
HeroNest helps families see, value, and share the work of running a home. We built it to be a calm, private space — not a surveillance tool, not an advertising business. This policy explains what we collect, why, and the control you have.
The short version
- We collect only what the app needs to work for your household.
- We do not sell your data, and we do not show ads.
- We do not use your household's activity to target advertising.
- You can export everything, or delete everything, at any time — including if your subscription lapses.
- Children's information is controlled by a parent or guardian.
What we collect
- Account: an email address, used only to sign you in and recover your account.
- Household content you create: task logs, plans, appreciations ("thanks"), family member names, chosen avatars, and optional profile photos.
- Settings: your currency, hourly-rate assumptions, and preferences such as hiding monetary values.
- Device tokens: if you turn on notifications, a push token so we can deliver them. Deleting the setting removes it.
How we use it
Solely to provide the app: to sync your household across devices, show your summaries, deliver the two optional notifications (a thanks alert and a weekly summary), and process the text you submit to quick-add so it can be turned into tasks. We do not profile you or sell anything.
Children
HeroNest includes a Kids Mode. Child profiles are created and managed by a parent or guardian. Children do not provide an email or create an account; a child's device, if used, is linked by the parent and is limited to that child's own activity. We never show children monetary values, contribution comparisons, or advertising, and we do not knowingly collect personal information directly from children.
Service providers
We use Supabase to store and sync your household data, and (where you opt in) Expo's push service to deliver notifications and an AI provider to interpret quick-add text. These providers process data only to perform that function. We do not authorise them to use your data for their own purposes.
Your choices
- Export: export your household data at any time from Settings — available even if a subscription has lapsed.
- Delete: delete a member, or your whole household and its data, from the app.
- Hide values: turn off monetary figures entirely.
- Notifications: both notification types are off until you enable them, and can be turned off any time.
Data retention
We keep your data while your household is active. When you delete data in the app, it is removed from our systems; backups age out on a rolling basis.
Security
Data is transmitted over encrypted connections and access is restricted to your household through row-level security. No system is perfectly secure, but we take reasonable measures to protect your information.
Changes
If we update this policy we will revise the date above and, for material changes, notify you in the app.
Contact
Questions about privacy? Email privacy@heronest.app.
© 2026 HeroNest.